Privacy Policy

Last Modified: August 16th, 2020

Overview

This Privacy Policy (the “Privacy Policy”) is made by Sip Sip LLC. and its affiliates (collectively, “Sip Sip”) and applies to all individuals who:

When you use our services, you are trusting us with your information. We understand this is a big responsibility and work hard to protect your information. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and/or delete your information.

By accessing or using our Services, you indicate that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

If you still have questions regarding our Privacy Policy, you may contact us at support@sipsip.io.

About this Privacy Policy

For purposes of this Privacy Policy, the Website and the Applications are referred to as the “Services”. “Personal Information” means information by which you may be personally identified, such as a name, e-mail address, telephone number. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our Services and our practices for collecting, using, maintaining, protecting and disclosing that information. You may provide such personal information to us directly, such as when you register to use our Services, or complete subscription or other forms through the Services. This Policy does not apply to information collected by any third parties, including through any application or content that may link to or be accessible from the Services. This Policy also does not apply to information that may be collected by us offline or through any other means, including on any other website or applications offered by any third party.

We also process Personal Information on behalf of our customers, such as content generated, requested or published via third-party apps in accordance with the instructions our customers give us through the Services (including, for example, the information our customers monitor or collect from social media sites like Twitter and Instagram through the Services) (“Customer Content”). Our customers control how their Customer Content is collected and used by them.

Sip Sip reserves the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at sipsip.io/privacy. Please check the Privacy Policy periodically for changes, though we will also notify you via email or other direct electronic communication method of any changes that, in our sole discretion, materially impacts your use of the Services or the treatment of your Personal Information. Your use of the Services following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.

Sip Sip’s Privacy Policy forms part of its wider terms of service. If you use or access any websites, mobile sites, mobile applications, products or services offered by Sip Sip, these terms of service are available at https://sipsip.io/terms. Additional terms may apply to other Services purchased. To make this policy easier to read, any applicable Sip Sip terms of service are referred to as the “Terms”. Both the Terms and the Privacy Policy apply to your use of the Services.

Information We Collect

When you register for a Sip Sip account, and when you use our Services, we collect the following categories of Information about you:

  1. Information you provide us.
  2. Information we get when you use our services.
  3. Information we get from third parties.

1) Information you provide us:

We require basic information to provide our Services to you. Here’s a list of the information we require you to provide us (“Collected Data”):

2) Information we get when you use our services

When you use our Services, we collect information to operate, maintain, and provide you the features and functionality of the Services. For example, Sip Sip collects the activities you perform on our Website and the Applications, the type of hardware and software you are using (for example: Carly uses Sip Sip on iPhone X, iOS version 12.1), and other information obtained from user logs and cookies.

Here’s an expanded list of the information we get when you use our services:

3) Information we get from third parties

We may collect information about you from third parties. We may also collect information that other users provide about you when they use our services.  We may retrieve and store information from third parties to display on our Service. For example, we may receive your links to your photos, music playlists, links to videos, links to websites, and other metadata from an authorized third party. You may unlink your third party account from the Service by adjusting your settings on the Applications.

How we use Collected Data

Sip Sip uses Collected Data for the following general purposes:

We also use non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services with a view to introducing improvements and improving usability of the Services.

When we may share Personal Information

Except as provided in this Privacy Policy, Sip Sip does not divulge any Personal Information gathered via the Services (including Customer Content) to third parties.

Notwithstanding anything in the Privacy Policy to the contrary, we may share any information we have collected about you or Customer Content:

(1) when you explicitly consent to the disclosure of such information to a third party when connecting to a third-party service that asks you if you consent to such sharing;

(2) where we are legally required to do so, such as in response to court orders or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands;

(3) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person;

(4) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Services generally);

(5) to a parent company, subsidiaries, joint ventures, or other companies under common control with Sip Sip LLC;

(6) if we are acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Privacy Policy or inform you that you are covered by a new privacy policy); and

(7) if this information is not private, is aggregated or is otherwise non-Personal Information, such as your public user profile information and related public data (such as Tweets, likes, etc.) or the number of users who clicked on a particular link (even if only one did so).

Subject to obligations consistent with this Privacy Policy, we may also disclose information to our agents, contractors, and service providers in order to facilitate the functioning of the Services or to perform tasks that are integral to the Services, such as processing transactions, fulfilling requests for information, or providing support Services or other tasks, from time to time. Information may also be transferred from Sip Sip to the third parties in control of the supported platforms, but only to the extent required in order for the Services to function properly.

Third Party Integrations

Our services may contain third-party links, third-party search results, include third-party integrations, or offer a co-branded or third-party-branded service. Through these links, third-party integrations, and co-branded or third-party-branded services, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our websites or Service.

We recommend you read the Privacy Policies of the third parties we integrate with. For example, you may read YouTube’s privacy policy available at http://google.com/policies/privacy.

How we store and protect your Information

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, uses, alteration and disclosure.

Certain Personal information, most notably Sip Sip log-in details, is encrypted during transmission using TLS. Once set in the system, we keep them as a hash value, so original representation is calculated dynamically whenever you log-in. In addition, Sip Sip uses Third-Party vendors and hosting partners such as Amazon to provide the necessary hardware, software, networking storage, and related technology required to run the Services. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications.

You should bear in mind that the submission of information over the internet is never entirely secure. You’re responsible for the connection that you’re using, don’t connect to unknown host-pots that you don't trust and that could potentially collect your data. We cannot guarantee the security of information that you submit via the Services whilst it is in transit over the Internet and any such submission is at your own risk, and this risk is specifically disclaimed.

Children Privacy

Protecting the safety of children when they use the Internet is very important to us. Our Services should only be accessed by individuals of Minimum Age. “Minimum Age” may mean different ages in different countries, depending on where the individual accesses the Services. For reference, “Minimum Age” means (a) 14 years old for the United States, Canada, Germany, Spain, Australia, and South Korea; and (b) 13 years old for all other countries. However, if applicable law requires that you must be older than such ages in order for Sip Sip to lawfully provide the Services to you (including the collection, storage, and use of your information in accordance with this Privacy Policy), the the Minimum Age would be such older age as required by the applicable law.

Our Services are not directed to or intended to be used by persons under 13. If you are under 13, do not use or provide any information on the Website or Application or on or through any of its features/register on the Website or Application, make any purchases through the Website or Application, use any of the interactive or public comment features or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use on the Website or Application. If you become aware that your child has provided us with personal information without your consent, please contact us at support@sipsip.io. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.

Your rights

You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Sip Sip for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law.

You should be aware that Sip Sip acts as a conduit between our users and the various supported platforms and third-party apps. In several instances, the content published via Sip Sip will not be in Sip Sip’s custody or control, and any content that has been shared by you through any supported platforms and third-party apps via the Services may continue to be available to third parties and the public at large, as this content is not under the control of the operators of the Supported Platforms and/or the third-party apps.

If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. To make such a request, please write, call or send an email to the below contact information.

User in the European Union

If you’re a user in the European Union, you should know that Sip Sip, LLC is the controller of your personal information. Here is some additional information you should know:

Your Rights

To request one of these actions, you may contact us at support@sipsip.io. We may request information from you to confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

Legal bases for using your information

Internation Data Transfers

We may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live. Whenever we share information of EU users outside the EU we make sure an adequate transfer mechanism is in place. For internal transfers, we rely on Model Contractual Clauses or the EU-U.S. and Swiss-U.S. Privacy Shield.

Email Preferences:

You may opt out of marketing communications sent by Sip Sip by following the unsubscribe instructions included in each marketing email. You may still receive administrative or other non-marketing messages.

Consent

By using any of the Services, or submitting or collecting any Personal Information via the Services, you consent to the collection, transfer, storage disclosure, and use of your Personal Information in the manner set out in this Privacy Policy. If you do not consent to the use of your Personal Information in these ways, please stop using the Services.

Contacting us:

If you have any questions about this Privacy Policy, please contact:

support@sipsip.io

Or:

Sip Sip LLC
c/o Sip Sip Legal Services
100 W 31st
23J
New York, NY 10001
United States of America